Editor's introduction: At present, the application of the C-side in China has reached the extreme, and the application of the B-side suddenly is not advancing by leaps and bounds, but it has also developed. The development of the text messagte service two is relatively independent, and they have never been able to get through. The author of this article introduces us in detail how to use services as the starting point, through five steps, to lead the water of C-end users to water everything on the B-end. Due to the rise of social software and new retail, in recent years, the domestic application of C-side has reached the extreme. For B-side software applications, such as ERP, CRM, PLM, etc.,
the pace of digital transformation is not large, and it has never been able to get through with the C-side. However, since 2018, the text messagte service market has begun to focus on B-side applications. Enterprise giants such as Alibaba and Tencent, and capital giants such as Hillhouse are all deploying the B-side application market. The next ten years will be the golden decade of B-side applications. Countless people are thinking about how to rely on the capabilities and traffic of the C-end to empower the B-end applications, so as to overtake the car in the corner and quickly gain the advantages of the B-end market. The need for this is real and huge. For example, in the field of manufacturing,
it is necessary to collect the needs and orders of a large number of users for mass customization; in the field of research and development, it is necessary to collect user feedback and suggestions for design; in the field of sales and supply text messagte service chain, it is necessary to formulate arrangements according to users' future purchase intentions. production plan. If enterprises can control C-end users, they can have absolute advantages in product design, customization flexibility, and production and sales coordination. But which one to start with can "lead the water of C-end users to water everything on the B-end" has always been a problem that plagued all enterprises,
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